Returns & Refunds.

Custom apparel and personalized items are generally final sale. If an item arrives damaged, defective, or different from what was ordered, please submit a request so we can review the issue.

Use the return request form to describe the issue, identify affected products, and include clear photos when available. Our team will review the details and contact you.

No. You can submit a request on this page without signing in. Please include your order number and the email address used for the order.

Yes. Include the names, variants, and quantities of each affected item in your description. You may attach up to five supporting photos.

Eligibility depends on the product and applicable purchase conditions. Custom-made or personalized merchandise is generally not eligible for change-of-mind returns.

No. Please wait until our team reviews your request and provides return authorization and instructions. Unapproved returns may not be accepted.

If a return is authorized, we will clarify the shipping arrangements and any applicable costs before you send the product back.

We will respond to the email address provided in your request with our review outcome and any next steps. Submission does not automatically authorize a return or refund.

If a refund is approved, our team will confirm the amount, refund method, and relevant processing information. The time for funds to appear may also depend on the payment provider.

Submit an updated request or contact our team and reference your order number. Please explain which information needs to be corrected so we can match your message to your order.